Paused Payouts due to Refreshed Onboarding Requirements

Incident Report for Weave

Resolved

This incident is resolved.

Posted Sep 30, 2024 - 13:20 MDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 18, 2024 - 16:29 MDT

Identified

Stripe has refreshed their onboarding requirements. Offices will have received email communications detailing these changes. If your payouts have been paused, please check your Stripe Dashboard and update the indicated information. There will be a notification in your dashboard letting you know which information needs to be updated.

Posted May 17, 2024 - 10:41 MDT

This incident affected: Payments.