Monitoring - Registration deadline: 2/1/25
You can register your own campaign by following the instructions in the following help article https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Sole Proprietors must register an EIN: https://www.weavehelp.com/weavehelp/article/text-messaging-brand-registration-faq
If your registration was rejected, please be sure to follow all the instructions in the article before contacting support.

Compliance:
On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."

Nov 13, 2024 - 14:55 MST
Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
Weave Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 21, 2025

No incidents reported today.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Resolved - This incident has been resolved.
Jun 19, 11:07 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 19, 10:27 MDT
Identified - The issue has been identified and a fix is being implemented.
Jun 19, 10:20 MDT
Investigating - We are currently investigating this issue.
Jun 19, 10:14 MDT
Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Resolved - This incident has been resolved.
Jun 12, 16:57 MDT
Monitoring - Internet Outage Resolved – Weave Services Fully Restored

Weave services have been fully restored following a widespread internet outage caused by an issue with Google Cloud Platform (GCP), our cloud provider. Other major platforms, including Cloudflare and Amazon Web Services, were also affected.
We’ve confirmed with Google that the issue is resolved, and our team is actively monitoring all systems to ensure continued stability.

Thank you for your patience and understanding.

— The Weave Team

Jun 12, 14:58 MDT
Identified - Service Alert: Internet Outage Impacting Weave Services

We are currently experiencing service disruptions due to a broader internet outage stemming from an issue with Google Cloud Platform (GCP), our cloud infrastructure provider. This may affect some customers' ability to access certain features or services within the Weave platform.

Our engineering teams are actively investigating the issue and working closely with GCP to understand the scope and expected resolution timeline. We will continue to provide updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

— The Weave Team

Jun 12, 12:50 MDT
Investigating - We are currently investigating this issue.
Jun 12, 12:32 MDT
Resolved - A fix has been implemented. Customers will need to refresh their screens for the fix to take place.
Jun 12, 07:29 MDT
Monitoring - A fix has been implemented. Customers will need to refresh their screens for the fix to take place.
Jun 12, 07:11 MDT
Investigating - We are currently investigating an issue with all appointments on the calendar schedule being listed in the 12:00 a.m. slot.
Jun 12, 06:29 MDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - This incident has been resolved.
Jun 10, 11:52 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 11:49 MDT
Update - We are continuing to work on a fix for this issue.
Jun 10, 11:43 MDT
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 11:16 MDT
Investigating - We are currently investigating an issue with inbound calls not completing and receiving a bad gateway error
Jun 10, 11:01 MDT
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.