Update - We are continuing to work on a fix for this issue.
Jul 18, 2024 - 16:29 MDT
Identified - Stripe has refreshed their onboarding requirements. Offices will have received email communications detailing these changes. If your payouts have been paused, please check your Stripe Dashboard and update the indicated information. There will be a notification in your dashboard letting you know which information needs to be updated.
May 17, 2024 - 10:41 MDT
Monitoring - URGENT! All businesses are required to register for 10DLC. Any businesses that have yet to register may result in your text messages being blocked by wireless carriers and potential increased fees.

For more information on how to register your business, please reference the instructions found on this article: https://www.weavehelp.com/hc/en-us/articles/10424273788827

Apr 24, 2023 - 15:11 MDT
Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
Weave Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Resolved - This incident has been resolved.
Jul 24, 18:39 MDT
Monitoring - A fix has been implemented and we are monitoring.
Jul 24, 18:36 MDT
Investigating - We are currently investigating the "Error Loading route" on your Weave portal
Jul 24, 18:25 MDT
Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - We have found the issue and have implemented a fix. This is now resolved.
Jul 22, 10:22 MDT
Investigating - We are receiving reports of being unable to print preview faxes. We are currently investigating this issue.
Jul 22, 09:39 MDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Resolved - This incident has been resolved.
Jul 18, 16:49 MDT
Update - We are continuing to monitor for any further issues.
Jul 18, 16:29 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 13:10 MDT
Identified - The issue has been identified and a fix is being implemented.
Jul 18, 10:50 MDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Resolved - This incident has been resolved.
Jul 15, 11:10 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 16:12 MDT
Investigating - We are currently investigating an issue with static being heard while on a phone call.
Jun 26, 08:38 MDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.