Compliance: On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."
Nov 13, 2024 - 14:55 MST
Identified - We are currently experiencing longer than normal wait times, we appreciate your patience and will get to your call as soon as we can.
Nov 19, 2024 - 08:51 MST
Resolved -
This incident has been resolved.
Jan 17, 16:48 MST
Monitoring -
A fix has been implemented, and we are monitoring the situation. If you do a hard refresh on your weave application, you should be able to log in.
Jan 17, 16:40 MST
Investigating -
We are currently investigating why you cannot log into your Weave app.
Jan 17, 16:34 MST
Resolved -
This incident has been resolved.
Jan 9, 09:40 MST
Monitoring -
We're experiencing slow network performance. Logins to Weave may take a few moments. Thank you for your patience as we work to resolve this.
Jan 9, 09:22 MST
Investigating -
Weave is undergoing critical maintenance. We are aware of the issue not being able to login into Weave Services and are working quickly to get it resolved. We appreciate your understanding while we work to resolve this issue.
Jan 9, 08:05 MST
Update -
Users should be able to login into Weave Services, however it may take a few moments to get logged in.
Jan 9, 07:41 MST
Monitoring -
A fix has been implemented and users are able to login, it may take a few minutes to get in.
Jan 9, 06:26 MST
Investigating -
We are currently investigating this issue.
Jan 9, 05:50 MST