All Systems Operational

Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
Weave Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 24, 2026

No incidents reported today.

Jun 23, 2026
Slowness & Failure to Load: Call History Page
Resolved - This incident has been resolved.
Jun 23, 13:58 MDT
Investigating - Our engineering team are investigating the call history page for slowness and failure to load. Thank you for you patience.
Jun 23, 12:48 MDT
Jun 22, 2026

No incidents reported.

Jun 21, 2026
Partner Maintenance (DentalXChange) — Insurance Verification Temporarily Unavailable
Completed - The scheduled maintenance has been completed.
Jun 21, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 21:00 MDT
Scheduled - Please note that our third-party partner, DentalXChange, has a scheduled maintenance window coming up.

Start Time: Jun 20, 21:00 - Jun 21, 06:00
Duration: Approximately 9 hours


Impact: During this maintenance window, the Weave Insurance Verification (WIV) feature will be temporarily unavailable.
Jun 19, 09:17 MDT
Jun 20, 2026
Jun 19, 2026
ECW Integration Interruption
Resolved - This incident has been resolved.
Jun 19, 10:49 MDT
Investigating - The ECW integration has been deactivated, affecting approximately 360 offices. One daily sync has been missed so far, meaning patient and appointment data may not reflect the latest updates from your ECW system. We are working directly with eClinicalWorks to restore the integration and will provide updates as they become available.
Jun 11, 12:02 MDT
Jun 18, 2026
Weave App Freezing when Navigating to Auto Messages
Resolved - This issue has been resolved.
Jun 18, 11:34 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 11:25 MDT
Investigating - We are currently investigating the issue of the Weave App freezing when navigating to Auto Messages
Jun 18, 10:25 MDT
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Weave May Be Unavailable
Resolved - This incident has been resolved.
Jun 12, 17:09 MDT
Monitoring - A fix has been implemented and we are now monitoring.
Jun 12, 17:05 MDT
Investigating - We are investigating a login issue with Weave. Thank you for your patience. More details to come.
Jun 12, 16:59 MDT
TrueLark - Delay in display of text messages sent by Staff
Resolved - This incident has been resolved.
Jun 12, 08:10 MDT
Monitoring - A fix has been implemented, and we are monitoring the results.
Jun 11, 12:59 MDT
Jun 11, 2026
Jun 10, 2026

No incidents reported.

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