All Systems Operational

Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
Weave Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 14, 2026

No incidents reported today.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Resolved - This incident has been resolved.
Apr 9, 09:18 MDT
Monitoring - A fix has been implemented, and we are monitoring the results.
Apr 9, 08:32 MDT
Investigating - Customers using Denticon may experience issues with write-backs and syncing. We are actively working with our third-party partner to investigate and resolve the issue.
Apr 9, 06:38 MDT
Apr 8, 2026

No incidents reported.

Apr 7, 2026
Resolved - This incident has been resolved.
Apr 7, 16:27 MDT
Monitoring - A fix has been implemented, and we are monitoring the results.
Apr 7, 16:24 MDT
Update - We are continuing to investigate this issue.
Apr 7, 16:03 MDT
Update - Our Engineering team are currently working with Nexhealth to determine cause and mitigate impact.
Apr 7, 16:00 MDT
Investigating - We are currently investigating why the Nexhealth API calls are failing.
Apr 7, 16:00 MDT
Apr 6, 2026
Resolved - This incident has been resolved.
Apr 6, 08:23 MDT
Identified - The issue has been identified and a fix is being implemented.
Apr 3, 15:48 MDT
Investigating - We are currently investigating this issue.
Apr 3, 15:16 MDT
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
Apr 2, 2026

No incidents reported.

Apr 1, 2026
Resolved - This incident has been resolved.
Apr 1, 15:50 MDT
Monitoring - A fix has been implemented and we are currently monitoring. Thank you for your patience.
Apr 1, 12:51 MDT
Investigating - We are investigating an issue causing patient data to not sync.
Apr 1, 08:04 MDT
Resolved - This incident has been resolved.
Apr 1, 02:13 MDT
Identified - The issue has been identified and a fix is being implemented.
Mar 31, 18:13 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 18:13 MDT
Identified - The issue has been identified and a fix is being implemented.
Mar 31, 15:10 MDT
Investigating - We are currently investigating an issue causing patient and appointment data from multiple locations to sync together regardless of location. This issue only affects multiple locations using the same Dentrix Ascend.
Mar 31, 14:33 MDT
Mar 31, 2026