Investigating - 10DLC verification :
We are undergoing the 10DLC verification process for our SMS system for any information regarding the verification process please follow this article to get your account verified: https://www.weavehelp.com/hc/en-us/articles/4405882188955
if your verification process fails please contact our support team to help with the verification process.

Nov 21, 2022 - 07:48 MST
Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
Weave Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 29, 2022
Resolved - This incident has been resolved!
Nov 29, 12:37 MST
Investigating - We are currently Investigating the current issue of inbound SMS pictures not appearing.
Nov 29, 12:26 MST
Nov 28, 2022
Resolved - This incident has been resolved!
Nov 28, 14:28 MST
Update - Looks like there was a significant impact during that period. About 1 out of 6 outbound messages from 11:30 am-12 pm
We aren't seeing any more rate-limiting now that the backlog is cleared. If the user resends any rate limited message, it should send now.

Nov 28, 12:35 MST
Monitoring - A fix has been implemented and We are monitoring the fix.
Nov 28, 12:01 MST
Identified - We have identified the issue of the Weave app Sms messages not loading. We are implementing a fix to help resolve this issue.
Nov 28, 07:16 MST
Update - We are continuing to investigate this issue.
Nov 28, 06:28 MST
Investigating - We are currently investigating the Weave Desktop messages are not loading.
Nov 28, 06:20 MST
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022
Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022
Resolved - This incident has been resolved.
Nov 17, 13:53 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 07:50 MST
Investigating - We are currently investigating this issue.
Nov 15, 12:13 MST
Nov 16, 2022

No incidents reported.

Nov 15, 2022
Resolved - This incident has been resolved!
Nov 15, 10:22 MST
Monitoring - A fix has been implemented and we are monitoring the fix.
Nov 15, 10:19 MST
Identified - We have identified this issue and are working on a fix to resolve this issue.
Nov 15, 08:02 MST
Investigating - We are currently investigating the issue of the forms icon not appearing in the weave portal. We have confirmed you can still access your weave forms through https://forms.getweave.com in order to access your forms.
Nov 15, 07:36 MST