All Systems Operational

Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
Weave Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 28, 2026

Call Queue not ringing Devices
Resolved - This incident has been resolved.
Oct 28, 15:35 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 14:13 MDT
Identified - The issue has been identified and a fix is being implemented.
Oct 28, 14:03 MDT
Investigating - We are currently investigating this issue.
Oct 28, 13:55 MDT

Oct 27, 2026

Media Unrecoverable for New Locations
Resolved - This incident has been resolved.
Oct 27, 16:20 MDT
Update - We are continuing to monitor for any further issues.
Oct 27, 15:26 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 13:45 MDT
Investigating - We are currently investigating this issue.
Oct 27, 13:27 MDT
Forms Unable to Load
Resolved - This incident has been resolved.
Oct 27, 13:33 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 13:32 MDT
Investigating - We are currently investigating this issue.
Oct 27, 12:46 MDT
Monitoring - A fix has been implemented and we are currently monitoring.
Oct 27, 11:17 MDT
Investigating - We’re receiving reports that some customers are unable to load forms. Our Engineering team is investigating, and we’ll share updates as we learn more.
Oct 27, 10:35 MDT
Desktop App and Portal Loading Issues
Resolved - This incident has been resolved.
Oct 27, 10:30 MDT
Monitoring - A fix has been implemented and we are currently monitoring.
Oct 27, 09:01 MDT
Identified - We have identified that this issue is linked to a Cloudflare incident. Please use the link below to monitor and subscribe to updates.

https://www.cloudflarestatus.com/incidents/dk2obcyw2aew
Oct 27, 08:37 MDT
Investigating - We are currently investigating an issue with the desktop app and portal loading screen.
Oct 27, 07:00 MDT
Weave Chat
Resolved - This incident has been resolved.
Oct 27, 10:05 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 26, 17:40 MDT
Identified - Weave chat is inaccessible via the contact us page. However, it is still accessible via the question mark widget on the home page in the lower right corner on weavehelp.com. We have identified the issue and are working on a fix. Thank you!
Oct 26, 16:50 MDT

Oct 26, 2026

Dynamic Fields Missing from Templates Issue
Resolved - This incident has been resolved.
Oct 26, 16:27 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 26, 16:12 MDT
Identified - The issue has been identified, and a fix is being implemented
Oct 26, 16:08 MDT
Investigating - We are currently investigating this issue
Oct 26, 15:04 MDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Slowness in loading filters for auto messages.
Resolved - This incident has been resolved.
Oct 21, 12:38 MDT
Investigating - We are currently investigating why your auto-message filters are taking a long time to load.

Note: This is slowing down the auto-message configuration page, but it doesn't affect message fulfillment.
Oct 21, 11:15 MDT

Oct 20, 2026

Degradation in Asynchronous Messaging – Automated Messages Delayed or Not Sending
Resolved - This incident has been resolved.
Oct 20, 16:19 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 16:16 MDT
Identified - The issue has been Identified and a fix is being implemented.
Oct 20, 16:15 MDT
Inactivity Sign out issue
Resolved - This incident has been resolved.
Oct 20, 16:18 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 16:17 MDT
Update - We are continuing to work on a fix for this issue.
Oct 20, 16:12 MDT
Identified - The issue has been Identified and a fix is being implemented.
Oct 20, 16:12 MDT

Oct 19, 2026

Support phones unreachable due to 3rd party telephony incident
Resolved - This incident has been resolved.
Oct 19, 10:32 MDT
Investigating - Our Support phone lines are currently unreachable due to an incident affecting Vonage, our telephony provider. This issue is limited to reaching Weave Support by phone and does not affect phone service at your practice. We’ll share updates here as more information becomes available.
Oct 19, 09:36 MDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Truelark Dashboard Down
Resolved - This incident has been resolved
Oct 16, 13:19 MDT
Monitoring - A Fix has been implemented and we are monitoring the mitigation.
Oct 16, 09:20 MDT
Update - We are continuing to work on a fix for this issue.
Oct 16, 08:34 MDT
Identified - The issue has been identified and we are working on a mitigation.
Oct 16, 08:34 MDT

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

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