Investigating - 10DLC verification : We are undergoing the 10DLC verification process for our SMS system for any information regarding the verification process please follow this article to get your account verified: https://www.weavehelp.com/hc/en-us/articles/4405882188955 if your verification process fails please contact our support team to help with the verification process.
Nov 21, 2022 - 07:48 MST
Resolved -
This incident has been resolved.
Jan 18, 16:41 MST
Monitoring -
We have identified an issue with notifications on the Desktop App not dismissing and have issued a fix. Please make sure you are using version 7.50.11 or higher. To check your version, open the desktop app, navigate to settings, then general, and the version will be listed. To ensure your app is up to date, please uninstall and reinstall. Uninstall by following this article: https://www.weavehelp.com/hc/en-us/articles/360060696232 Reinstall by following this article: https://www.weavehelp.com/hc/en-us/articles/360060696152-Download-the-Weave-Desktop-App
Jan 4, 12:06 MST
Resolved -
This issue is now resolved
Jan 17, 12:39 MST
Investigating -
We are currently investigating reports of delayed messaging. We are working to resolve this as quickly as possible and thank you for your patience.
Jan 17, 11:11 MST
Resolved -
This incident has been resolved.
Jan 13, 17:34 MST
Update -
We have identified the issue regarding writebacks and have implemented a fix. We are still receiving reports of schedules failing to sync and are continuing to investigate the issue.
We thank you for your patience as we look to resolve this issue.
Dec 29, 20:24 MST
Investigating -
We are currently investigating an unhealthy sync between Weave and our customers using Nextech. Reports have included schedules failing to update as well as writebacks failing to confirm.
We thank you for your patience as we look to resolve this issue.
Dec 29, 07:52 MST