Investigating - We are currently investigating an issue with the hold lights on Polycom desk phones.
Jul 15, 2025 - 11:29 MDT
Monitoring - Registration deadline: 2/1/25
You can register your own campaign by following the instructions in the following help article https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Sole Proprietors must register an EIN: https://www.weavehelp.com/weavehelp/article/text-messaging-brand-registration-faq
If your registration was rejected, please be sure to follow all the instructions in the article before contacting support.

Compliance:
On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."

Nov 13, 2024 - 14:55 MST
Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
Weave Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 19, 2025

No incidents reported today.

Jul 18, 2025
Resolved - This incident is now resolved.
Jul 18, 09:25 MDT
Investigating - We are currently investigating an issue where an error banner is displayed in NWX for CornerStone offices. The integration should be working properly at this time, and we are working on getting the banner removed.
Jul 18, 07:13 MDT
Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025
Resolved - This incident has been resolved.
Jul 15, 17:17 MDT
Monitoring - We have identified and implemented a fix for issues with parts of the app not loading including, messages, phones. We are monitoring at this time. If you are still having issues please reach out to our support team.
Jul 15, 15:30 MDT
Jul 14, 2025
Resolved - This issue has been resolved, and Internet services have been restored in Canadian areas served by Bell and Shaw.
Jul 14, 14:45 MDT
Monitoring - Notice:
We are currently seeing intermittent connectivity issues affecting VOIP call quality for some users, particularly those in Canada. This may be related to regional internet service instability.

If you are experiencing dropped calls or connection issues, please try the following steps:

-Restart your modem/router
-Ensure your device is connected via Ethernet (wired) if possible
-Power cycle your phones
-Check if other internet services are impacted
-Contact your local internet provider for further support if issues persist

Weave systems are operational, and we are monitoring the situation closely.

Jul 14, 11:38 MDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Resolved - This issue has been resolved.
Jul 11, 13:08 MDT
Investigating - We are currently investigating this issue.
Jul 11, 08:02 MDT
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.