Monitoring - Please reference the article below for questions about Advanced Filters.
Nov 21, 2023 - 07:04 MST
Investigating - There was recently a change made to the messaging platform that may require certain offices to review and edit their Advanced Filters for automated messages. If you've noticed automated messages are not sending, please review your auto-message settings by visiting app.getweave.com > Messages > Auto-Messaging
Oct 26, 2023 - 10:56 MDT
Monitoring - URGENT! All businesses are required to register for 10DLC. Any businesses that have yet to register may result in your text messages being blocked by wireless carriers and potential increased fees.
This incident has been resolved. Users must update their desktop client or close out and open the app again to clear the free trial message.
Dec 1, 06:47 MST
A fix has been implemented, please close out of the weave desktop client and load it back up. This will stop the pop-ups from populating each time you go into the desktop client dashboard.
Nov 30, 11:12 MST
We have identified the issue and are taking steps to resolve. Thank you for your patience.
Nov 30, 09:08 MST
We've received reports that customers are unable to clear the free trial pop-up in the desktop client. Our teams are currently investigating this issue.
Nov 30, 08:40 MST