Service Provider Incident
Monitoring - A fix has been implemented and we are monitoring the results. Please continue to visit this status page for updates in the event of further disruption of service.
Nov 23, 10:08 MST
Update - We are continuing to investigate this issue.
Nov 23, 09:27 MST
Investigating - We have received reports from one of our partners that they are experiencing a DDoS attack that is impacting Voice, SMS, and Fax services.
Weave is working closely with our partner to monitor the situation and will continue to provide updates as we learn more.
Nov 23, 09:27 MST
Uptime over the past 90 days. View historical uptime.
Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 30, 2021

No incidents reported today.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Appointment Reminder Delay
Resolved - This incident has been resolved.
Nov 24, 10:06 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 15:03 MST
Identified - The issue has been identified and a fix is being implemented.
Nov 23, 14:15 MST
Investigating - We are currently investigating an issue where delayed appointment reminders are sending out a day late.
Nov 23, 13:39 MST
Text Messages Failing
Resolved - This incident has been resolved. Text messages both inbound and outbound should be sending, receiving as normal.
Nov 24, 09:36 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 09:26 MST
Update - The issue has been identified and a fix is being implemented.
Nov 24, 09:25 MST
Identified - The issue has been identified and a fix is being implemented.
Nov 24, 08:54 MST
Update - We are continuing to investigate this issue.
Nov 24, 08:40 MST
Investigating - We are currently investigating an issue with inbound and outbound text messages failing. Our team is working hard to identify and resolve.
Nov 24, 08:37 MST
Nov 23, 2021

Unresolved incident: Service Provider Incident.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021
Reports of Unable to log into Weave desktop app
Resolved - This incident has been resolved.
Nov 19, 20:42 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 20:08 MST
Investigating - We are currently investigating reports of customers unable to log into the Weave desktop application.
Nov 19, 19:25 MST
Service Provider Incident
Resolved - This incident has been resolved.
Nov 19, 10:00 MST
Update - The issue with audio degradation for some calls has been resolved. We are continuing to monitor the situation.
Nov 18, 17:29 MST
Update - You may experience audio quality degradation with some calls. We are working closely with our providers on this incident and will update when the issue is resolved.
Nov 18, 13:53 MST
Update - We are observing restored services for this incident and are continuing to work closely with our partner to monitor the situation.
Nov 17, 16:41 MST
Monitoring - We are observing partially restored services for this incident. We are continuing to work closely with our partner to monitor the situation.
Nov 17, 09:53 MST
Identified - We have reports from one of our partners that they are experiencing a DDOS attack that is impacting Voice, SMS, and Fax services.
Weave is working closely with our partner to monitor the situation and will continue to provide updates as we know more.
Nov 17, 09:03 MST
Nov 18, 2021
Nov 17, 2021
Inbound Phone Call Performance - Canada
Resolved - Our provider has confirmed resolution and we have confirmed stability with traffic.
Nov 17, 11:02 MST
Identified - We are working with our providers on inbound phone call performance. Some inbound calls may experience degraded performance.
Nov 16, 09:47 MST
Nov 16, 2021
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