Compliance: On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."
Nov 13, 2024 - 14:55 MST
Auto messages will undergo a scheduled migration tonight, November 12th, beginning at 10 PM MST and lasting approximately until 12 AM MST on November 13th. The main impact will be that automated messages (primarily missed call text) will be delayed until after the migration is complete. We appreciate your patience and understanding. Posted on
Nov 12, 2025 - 14:54 MST
Resolved -
This incident has been resolved.
Oct 30, 14:53 MDT
Investigating -
We have received reports of offices having issues with being able to take callers out of a hold/park after placing the caller on hold/park. Our teams are currently investigating.
Oct 30, 13:26 MDT
Resolved -
This incident has been resolved.
Oct 30, 14:53 MDT
Update -
Patient lists are currently not loading in Weave. This does also affect creating a payment request for things like terminal payments and manual card entry. Online Bill Pay is currently still operational and patients can pay over those links. We are continuing to work on a fix for this issue.
Oct 30, 13:11 MDT
Update -
We are continuing to work on a fix for this issue.
Oct 30, 12:49 MDT
Update -
We are continuing to work on a fix for this issue.
Oct 30, 11:55 MDT
Identified -
The issue has been identified, and a fix is being implemented.
Oct 30, 10:27 MDT