Monitoring - You can register your own campaign by following the instructions in the following help article https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Sole Proprietors must register an EIN: https://www.weavehelp.com/weavehelp/article/text-messaging-brand-registration-faq
If your registration was rejected, please be sure to follow all the instructions in the article before contacting support.

Compliance:
On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."

Nov 13, 2024 - 14:55 MST
Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
Weave Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Messaging Migration Nov 12, 2025 22:00 - Nov 13, 2025 00:00 MST

Auto messages will undergo a scheduled migration tonight, November 12th, beginning at 10 PM MST and lasting approximately until 12 AM MST on November 13th. The main impact will be that automated messages (primarily missed call text) will be delayed until after the migration is complete. We appreciate your patience and understanding.
Posted on Nov 12, 2025 - 14:54 MST
Nov 12, 2025

No incidents reported today.

Nov 11, 2025

No incidents reported.

Nov 10, 2025
Resolved - This incident has been resolved.
Nov 10, 14:03 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 12:03 MST
Investigating - We are currently investigating this issue.
Nov 10, 10:37 MST
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - This incident has been resolved.
Oct 30, 14:53 MDT
Investigating - We have received reports of offices having issues with being able to take callers out of a hold/park after placing the caller on hold/park. Our teams are currently investigating.
Oct 30, 13:26 MDT
Resolved - This incident has been resolved.
Oct 30, 14:53 MDT
Update - Patient lists are currently not loading in Weave. This does also affect creating a payment request for things like terminal payments and manual card entry. Online Bill Pay is currently still operational and patients can pay over those links. We are continuing to work on a fix for this issue.
Oct 30, 13:11 MDT
Update - We are continuing to work on a fix for this issue.
Oct 30, 12:49 MDT
Update - We are continuing to work on a fix for this issue.
Oct 30, 11:55 MDT
Identified - The issue has been identified, and a fix is being implemented.
Oct 30, 10:27 MDT
Oct 29, 2025

No incidents reported.