Weave Status

Text Messaging Brand Registration /10DLC verification

Investigating - 10DLC verification :
We are undergoing the 10DLC verification process for our SMS system for any information regarding the verification process please follow this article to get your account verified: https://www.weavehelp.com/hc/en-us/articles/4405882188955
if your verification process fails please contact our support team to help with the verification process.
Nov 21, 2022 - 07:48 MST

Phone Service Operational

SMS (texting) Service Operational

Automated Schedule Reminders Operational

Reviews Service Operational

Call Recording Service Operational

Email Marketing Operational

Fax Service Operational

Mobile App Operational

Desktop Application Operational

Payments Operational

Weave Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 29, 2022

Inbound SMS pictures not appearing

Resolved - This incident has been resolved!
Nov 29, 12:37 MST

Investigating - We are currently Investigating the current issue of inbound SMS pictures not appearing.
Nov 29, 12:26 MST

Nov 28, 2022

Weave desktop app not loading

Resolved - This incident has been resolved!
Nov 28, 14:28 MST

Update - Looks like there was a significant impact during that period. About 1 out of 6 outbound messages from 11:30 am-12 pm
We aren't seeing any more rate-limiting now that the backlog is cleared. If the user resends any rate limited message, it should send now.
Nov 28, 12:35 MST

Monitoring - A fix has been implemented and We are monitoring the fix.
Nov 28, 12:01 MST

Identified - We have identified the issue of the Weave app Sms messages not loading. We are implementing a fix to help resolve this issue.
Nov 28, 07:16 MST

Update - We are continuing to investigate this issue.
Nov 28, 06:28 MST

Investigating - We are currently investigating the Weave Desktop messages are not loading.
Nov 28, 06:20 MST

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

Sms failing for customers with Verizon

Resolved - This incident has been resolved.
Nov 17, 13:53 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 07:50 MST

Investigating - We are currently investigating this issue.
Nov 15, 12:13 MST

Nov 16, 2022

No incidents reported.

Nov 15, 2022

Forms Icon not showing in the Weave portal

Resolved - This incident has been resolved!
Nov 15, 10:22 MST

Monitoring - A fix has been implemented and we are monitoring the fix.
Nov 15, 10:19 MST

Identified - We have identified this issue and are working on a fix to resolve this issue.
Nov 15, 08:02 MST

Investigating - We are currently investigating the issue of the forms icon not appearing in the weave portal. We have confirmed you can still access your weave forms through https://forms.getweave.com in order to access your forms.
Nov 15, 07:36 MST