Weave Status

All Systems Operational

Phone Service Operational

SMS (texting) Service Operational

Automated Schedule Reminders Operational

Reviews Service Operational

Call Recording Service Operational

Email Marketing Operational

Fax Service Operational

Mobile App Operational

Desktop Application Operational

Payments Operational

Weave Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 10, 2026

No incidents reported today.

Apr 9, 2026

Denticon Integrations

Resolved - This incident has been resolved.
Apr 9, 09:18 MDT

Monitoring - A fix has been implemented, and we are monitoring the results.
Apr 9, 08:32 MDT

Investigating - Customers using Denticon may experience issues with write-backs and syncing. We are actively working with our third-party partner to investigate and resolve the issue.
Apr 9, 06:38 MDT

Apr 8, 2026

No incidents reported.

Apr 7, 2026

Nexhealth Api failing for Truelark Customers

Resolved - This incident has been resolved.
Apr 7, 16:27 MDT

Monitoring - A fix has been implemented, and we are monitoring the results.
Apr 7, 16:24 MDT

Update - We are continuing to investigate this issue.
Apr 7, 16:03 MDT

Update - Our Engineering team are currently working with Nexhealth to determine cause and mitigate impact.
Apr 7, 16:00 MDT

Investigating - We are currently investigating why the Nexhealth API calls are failing.
Apr 7, 16:00 MDT

Apr 6, 2026

Weave Legacy App Crashes When Opening Payments

Resolved - This incident has been resolved.
Apr 6, 08:23 MDT

Identified - The issue has been identified and a fix is being implemented.
Apr 3, 15:48 MDT

Investigating - We are currently investigating this issue.
Apr 3, 15:16 MDT

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

Apr 2, 2026

No incidents reported.

Apr 1, 2026

Dentrix Ascend Patient Data Not Syncing

Resolved - This incident has been resolved.
Apr 1, 15:50 MDT

Monitoring - A fix has been implemented and we are currently monitoring. Thank you for your patience.
Apr 1, 12:51 MDT

Investigating - We are investigating an issue causing patient data to not sync.
Apr 1, 08:04 MDT

Dentrix Ascend Patient and Appointment Data Syncing Across Locations

Resolved - This incident has been resolved.
Apr 1, 02:13 MDT

Identified - The issue has been identified and a fix is being implemented.
Mar 31, 18:13 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 18:13 MDT

Identified - The issue has been identified and a fix is being implemented.
Mar 31, 15:10 MDT

Investigating - We are currently investigating an issue causing patient and appointment data from multiple locations to sync together regardless of location. This issue only affects multiple locations using the same Dentrix Ascend.
Mar 31, 14:33 MDT

Mar 31, 2026

Mar 30, 2026

Payments not showing up in Weave but showing up in Stripe.

Resolved - This incident has been resolved.
Mar 30, 14:35 MDT

Monitoring - A fix has been implemented and We are monitoring the fix.
Payments Made between 10:30am MST to 12:50 MST may be incorrectly marked as Unpaid. We are working to update the statuses appropriately.
Mar 30, 13:11 MDT

Update - We are continuing to work on this issue.
NOTE: all payment methods are still working, despite the incorrect displays.
Mar 30, 12:30 MDT

Identified - We have identified a likely cause. Working to validate and get a fix out.
Mar 30, 12:17 MDT

Investigating - We're currently investigating an issue where some payments aren't appearing in the Requests table. If a payment is successful, please do not retry it to avoid duplicate charges. We're actively working on a fix and will share updates soon.'
Mar 30, 11:19 MDT

Phone Messaging System Degradation – Call Journey & Call Queues Impacted

Resolved - This incident has been Resolved.
Mar 30, 14:31 MDT

Monitoring - Calls have resumed, and call recordings are catching up. This may take a few minutes to complete, and the recordings will be available in your application.
Mar 30, 09:14 MDT

Investigating - We are seeing some impact around our phone messaging system which is currently affecting call journey and call queues and are investigating
Mar 30, 08:41 MDT

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.