Resolved -
We have Identified the issue and fix has been implemented and all Phone, SmS, and Fax Services have been restored.
Feb 20, 12:42 MST
Identified -
SMS: Still experiencing issues - we're actively investigating with our third-party provider
Phone calls & faxes: Fully operational
We'll share updates as soon as we learn more.
Feb 20, 12:38 MST
Monitoring -
A fix has been implemented and we are monitoring the resolution.
Feb 20, 12:27 MST
Update -
We are continuing to investigate this issue.
Feb 20, 12:09 MST
Investigating -
This appears to be related to a 3rd party service provider issue. Our team is actively working with our provider to restore normal services as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience.
Feb 20, 11:48 MST