Compliance: On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."
Nov 13, 2024 - 14:55 MST
Resolved -
This incident has been resolved.
Nov 18, 08:23 MST
Monitoring -
A fix has been implemented, and we are monitoring the results.
Nov 18, 08:04 MST
Identified -
The issue has been identified. A third-party incident is currently impacting outbound texting, payments, and fax services.
Nov 18, 06:31 MST
Investigating -
We are currently investigating an issue with outbound texting.
Nov 18, 06:23 MST
Completed -
The scheduled maintenance has been completed.
Nov 13, 00:00 MST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 22:00 MST
Scheduled -
Auto messages will undergo a scheduled migration tonight, November 12th, beginning at 10 PM MST and lasting approximately until 12 AM MST on November 13th. The main impact will be that automated messages (primarily missed call text) will be delayed until after the migration is complete. We appreciate your patience and understanding.
Nov 12, 14:54 MST