Monitoring - We have successfully implemented a fix for the payments write back issues - please note any payment made before our fix was released will not retroactively writeback to the pms and will need to be added to the pms manually.
Dec 11, 2024 - 13:41 MST
Dec 11, 2024 - 13:41 MST
Identified - The issue has been identified and a fix is being implemented.
Dec 11, 2024 - 10:52 MST
Dec 11, 2024 - 10:52 MST
Investigating - We are currently investigating and issue with payments writebacks
Dec 11, 2024 - 08:35 MST
Dec 11, 2024 - 08:35 MST
Monitoring - Registration deadline: 2/1/25
You can register your own campaign by following the instructions in the following help article https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Sole Proprietors must register an EIN: https://www.weavehelp.com/weavehelp/article/text-messaging-brand-registration-faq
If your registration was rejected, please be sure to follow all the instructions in the article before contacting support.
Compliance:
On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."
Nov 13, 2024 - 14:55 MST
You can register your own campaign by following the instructions in the following help article https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Sole Proprietors must register an EIN: https://www.weavehelp.com/weavehelp/article/text-messaging-brand-registration-faq
If your registration was rejected, please be sure to follow all the instructions in the article before contacting support.
Compliance:
On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."
Nov 13, 2024 - 14:55 MST
Identified - We are currently experiencing longer than normal wait times, we appreciate your patience and will get to your call as soon as we can.
Nov 19, 2024 - 08:51 MST
Nov 19, 2024 - 08:51 MST
Phone Service
Operational
SMS (texting) Service
Operational
Automated Schedule Reminders
Operational
Reviews Service
Operational
Call Recording Service
Operational
Email Marketing
Operational
Fax Service
Operational
Mobile App
Operational
Desktop Application
Operational
Payments
Degraded Performance
Weave Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance