Investigating - Some SMS are failing due to an issue with a 3rd party backbone provider. Our teams are currently investigating.
Sep 17, 2024 - 10:43 MDT
Sep 17, 2024 - 10:43 MDT
Update - We are continuing to investigate this issue.
Aug 01, 2024 - 11:58 MDT
Aug 01, 2024 - 11:58 MDT
Investigating - For the status page:
Our engineering team is currently performing maintenance on our team chat functionality for a very small subset of Weave customers.
Here's what to expect:
Team chat may be unavailable for a few hours if you are impacted by this part of the maintenance.
If it becomes unavailable for more than 24 hours, please alert Weave Support immediately.
If you still see the maintenance window, you will need to log out and back in.
Thank you for your patience as we complete this vital task.
Aug 01, 2024 - 11:56 MDT
Our engineering team is currently performing maintenance on our team chat functionality for a very small subset of Weave customers.
Here's what to expect:
Team chat may be unavailable for a few hours if you are impacted by this part of the maintenance.
If it becomes unavailable for more than 24 hours, please alert Weave Support immediately.
If you still see the maintenance window, you will need to log out and back in.
Thank you for your patience as we complete this vital task.
Aug 01, 2024 - 11:56 MDT
Monitoring - URGENT! All businesses are required to register for 10DLC. Any businesses that have yet to register may result in your text messages being blocked by wireless carriers and potential increased fees.
For more information on how to register your business, please reference the instructions found on this article: https://www.weavehelp.com/hc/en-us/articles/10424273788827
Apr 24, 2023 - 15:11 MDT
For more information on how to register your business, please reference the instructions found on this article: https://www.weavehelp.com/hc/en-us/articles/10424273788827
Apr 24, 2023 - 15:11 MDT
Update - We are continuing to work on a fix for this issue.
Jul 18, 2024 - 16:29 MDT
Jul 18, 2024 - 16:29 MDT
Identified - Stripe has refreshed their onboarding requirements. Offices will have received email communications detailing these changes. If your payouts have been paused, please check your Stripe Dashboard and update the indicated information. There will be a notification in your dashboard letting you know which information needs to be updated.
May 17, 2024 - 10:41 MDT
May 17, 2024 - 10:41 MDT
Phone Service
Operational
SMS (texting) Service
Operational
Automated Schedule Reminders
Operational
Reviews Service
Operational
Call Recording Service
Operational
Email Marketing
Operational
Fax Service
Operational
Mobile App
Operational
Desktop Application
Operational
Payments
Operational
Weave Portal
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance