Identified - Stripe has refreshed their onboarding requirements. Offices will have received email communications detailing these changes. If your payouts have been paused, please check your Stripe Dashboard and update the indicated information. There will be a notification in your dashboard letting you know which information needs to be updated.
May 17, 2024 - 10:41 MDT
Monitoring - URGENT! All businesses are required to register for 10DLC. Any businesses that have yet to register may result in your text messages being blocked by wireless carriers and potential increased fees.

For more information on how to register your business, please reference the instructions found on this article: https://www.weavehelp.com/hc/en-us/articles/10424273788827

Apr 24, 2023 - 15:11 MDT
Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
Weave Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2024

No incidents reported today.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024
Resolved - This incident has been resolved.
May 20, 15:00 MDT
Investigating - We are currently investigating an issue with the softphone giving a "Something went wrong" error message.
May 16, 06:56 MDT
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - This incident has been resolved.
May 17, 10:44 MDT
Investigating - We are currently investigating an issue with call queues. Callers will be routed through the call queue and directly to voicemail.
May 17, 10:14 MDT
May 16, 2024
May 15, 2024
Resolved - This incident has been resolved.
May 15, 18:47 MDT
Monitoring - We have implemented a fix and are currently monitoring the situation.
May 15, 18:43 MDT
Identified - We have identified the issue, and we are currently working on implementing a solution.
May 15, 18:41 MDT
Investigating - We are currently investigating on why phones are reporting no service.
May 15, 18:25 MDT
May 14, 2024

No incidents reported.