Payments Writing Back Unsuccessful Charges

Incident Report for Weave

Resolved

This incident has been resolved.
Posted Oct 13, 2025 - 13:17 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2025 - 12:06 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 13, 2025 - 11:48 MDT

Investigating

We are currently investigating this issue.
Posted Oct 13, 2025 - 10:57 MDT
This incident affected: Payments.