Call queue/phone tree issue

Incident Report for Weave

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 13, 2026 - 12:43 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 13, 2026 - 12:35 MST

Investigating

We are currently investigating this issue.
Posted Nov 13, 2026 - 11:09 MST
This incident affects: Phone Service.