Unable to Receive Inbound Calls

Incident Report for Weave

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 16:57 MDT

Monitoring

Internet Outage Resolved – Weave Services Fully Restored

Weave services have been fully restored following a widespread internet outage caused by an issue with Google Cloud Platform (GCP), our cloud provider. Other major platforms, including Cloudflare and Amazon Web Services, were also affected.
We’ve confirmed with Google that the issue is resolved, and our team is actively monitoring all systems to ensure continued stability.

Thank you for your patience and understanding.

— The Weave Team
Posted Jun 12, 2025 - 14:58 MDT

Identified

Service Alert: Internet Outage Impacting Weave Services

We are currently experiencing service disruptions due to a broader internet outage stemming from an issue with Google Cloud Platform (GCP), our cloud infrastructure provider. This may affect some customers' ability to access certain features or services within the Weave platform.

Our engineering teams are actively investigating the issue and working closely with GCP to understand the scope and expected resolution timeline. We will continue to provide updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

— The Weave Team
Posted Jun 12, 2025 - 12:50 MDT

Investigating

We are currently investigating this issue.
Posted Jun 12, 2025 - 12:32 MDT
This incident affected: Phone Service.