Text Messages Failing

Incident Report for Weave

Resolved

This incident has been resolved. Text messages both inbound and outbound should be sending, receiving as normal.
Posted Nov 24, 2021 - 09:36 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 24, 2021 - 09:26 MST

Update

The issue has been identified and a fix is being implemented.
Posted Nov 24, 2021 - 09:25 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 24, 2021 - 08:54 MST

Update

We are continuing to investigate this issue.
Posted Nov 24, 2021 - 08:40 MST

Investigating

We are currently investigating an issue with inbound and outbound text messages failing. Our team is working hard to identify and resolve.
Posted Nov 24, 2021 - 08:37 MST
This incident affected: SMS (texting) Service.
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