Intermittent message failures

Incident Report for Weave

Resolved

This issue should now be resolved.

Posted Dec 07, 2023 - 14:32 MST

Monitoring

A fix has been implemented and our teams are monitoring.
Please retry messages that have failed and they should now be sent properly.

Posted Dec 07, 2023 - 14:16 MST

Investigating

We are currently investigating intermittent reports of messages failing with the error notification "Send Failed: request failed - missing required parameter"

Posted Dec 07, 2023 - 14:09 MST

This incident affected: SMS (texting) Service.