Payment Terminals Failing to Connect

Incident Report for Weave

Resolved

This incident has been resolved.
Posted Oct 17, 2024 - 12:46 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 16, 2024 - 13:16 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 16, 2024 - 12:57 MDT

Update

Our engineering team is currently investigating and working toward a solution. Thank you for your patience.
Posted Oct 16, 2024 - 11:47 MDT

Investigating

We have received reports of payment terminals failing to connect. We are currently investigating this issue.
Posted Oct 16, 2024 - 11:47 MDT
This incident affected: Payments.