Reports of payment plan details not showing up

Incident Report for Weave

Resolved

A fix has been deployed to address the issue.
Our teams are monitoring the fix to ensure the issue is resolved.

Posted Mar 11, 2024 - 17:08 MDT

Identified

The issue has been identified and we are working to implement a fix

Posted Mar 11, 2024 - 16:04 MDT

Investigating

We have received some reports of customers indicating that when they attempt to pull up payment plan details, they are unable to surface results. Our teams are currently investigating.

Posted Mar 11, 2024 - 15:45 MDT

This incident affected: Payments.