Team chat Icon not visible on Mobile app for IOS users

Incident Report for Weave

Resolved

This incident has been resolved!

Posted May 07, 2025 - 08:35 MDT

A fix has been implemented and we are monitoring the results.

Posted May 07, 2025 - 08:22 MDT

The issue has been identified and we are implementing a fix to see if it resolves this issue.

Posted May 07, 2025 - 08:16 MDT

We are currently looking into the issue of why some IOS users can not access their team chat icon.

Posted May 07, 2025 - 08:13 MDT

This incident affected: Mobile App.