Appointment Reminder Delay

Incident Report for Weave

Resolved

This incident has been resolved.
Posted Nov 24, 2021 - 10:06 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 23, 2021 - 15:03 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 23, 2021 - 14:15 MST

Investigating

We are currently investigating an issue where delayed appointment reminders are sending out a day late.
Posted Nov 23, 2021 - 13:39 MST
This incident affected: Automated Schedule Reminders.