Inbound and Outbound Phone Calls Not Completing / Bad Gateway Error

Incident Report for Weave

Resolved

This incident has been resolved.
Posted Jun 10, 2025 - 11:52 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 10, 2025 - 11:49 MDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 10, 2025 - 11:43 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 10, 2025 - 11:16 MDT

Investigating

We are currently investigating an issue with inbound calls not completing and receiving a bad gateway error
Posted Jun 10, 2025 - 11:01 MDT
This incident affected: Phone Service.