Intermittent Outbound SMS Failures

Incident Report for Weave

Resolved

This incident has been resolved.

Posted Nov 02, 2026 - 14:04 MST

Monitoring

A fix has been implemented and we are now monitoring.

Posted Nov 02, 2026 - 13:41 MST

Investigating

We are investigating an issue affecting some outbound text messages sent to third-party served numbers. A small percentage of outbound SMS traffic is failing, and affected messages may display a “carrier refused” error.

We are monitoring the incident and will provide an update as more information becomes available.

Posted Nov 02, 2026 - 13:06 MST

This incident affected: SMS (texting) Service.