Monitoring - You can register your own campaign by following the instructions in the following help article https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Sole Proprietors must register an EIN: https://www.weavehelp.com/weavehelp/article/text-messaging-brand-registration-faq
If your registration was rejected, please be sure to follow all the instructions in the article before contacting support.

Compliance:
On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."

Nov 13, 2024 - 14:55 MST
Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
Weave Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 15, 2025
Resolved - This incident has been resolved.
Oct 15, 15:32 MDT
Investigating - Due to a third-party incident, calls to Weave Support are temporarily unavailable. For assistance with technical or billing questions, please reach our team via chat: https://www.weavehelp.com/weavehelp/contact-us
Oct 15, 11:35 MDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025
Resolved - This incident has been resolved.
Oct 13, 13:17 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 12:06 MDT
Identified - The issue has been identified and a fix is being implemented.
Oct 13, 11:48 MDT
Investigating - We are currently investigating this issue.
Oct 13, 10:57 MDT
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
Resolved - This issue has been resolved.
Oct 6, 10:01 MDT
Monitoring - A fix has been implemented, and we are monitoring the results.
Oct 6, 09:56 MDT
Identified - The issue has been identified, and a fix is being implemented.
Oct 6, 09:13 MDT
Investigating - We are currently investigating this issue.
Oct 6, 09:06 MDT
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025
Resolved - This incident has been resolved.
Oct 1, 12:40 MDT
Investigating - We are currently investigating the issue with the Mobile app not receiving calls.
Oct 1, 11:09 MDT