All Systems Operational

Phone Service Operational
SMS (texting) Service Operational
Automated Schedule Reminders Operational
Reviews Service Operational
Call Recording Service Operational
Email Marketing Operational
Fax Service Operational
Mobile App Operational
Desktop Application Operational
Payments Operational
Weave Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Issues Logging In "Failed to Fetch" Error
Resolved - This incident is resolved.
Dec 10, 16:18 MST
Investigating - We received some reports from customers indicating they are having issues logging in and are receiving an error "Failed to Fetch." Our teams are investigating.
Dec 10, 09:04 MST
Weave Insurance Verification "Verification Failed" Error
Resolved - This incident has been resolved.
Dec 10, 15:20 MST
Monitoring - A fix has been implemented and we are monitoring the result
Dec 10, 15:17 MST
Update - We indentified the issue and we are continue to work with our third-party provider to make verifications operational again
Dec 10, 12:26 MST
Identified - Due to our third-party's vendors services currently being down, manual verification will continue to fail.
Dec 10, 12:12 MST
Error When Trying to Message Patient From Their Profile
Resolved - This issue has been resolved.
Dec 10, 12:53 MST
Investigating - We are currently investigating this issue.
Dec 10, 12:07 MST
Dec 9, 2025
10DLC Registration + Compliance
Resolved - This has been resolved.
Dec 9, 15:20 MST
Monitoring - You can register your own campaign by following the instructions in the following help article https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Sole Proprietors must register an EIN: https://www.weavehelp.com/weavehelp/article/text-messaging-brand-registration-faq
If your registration was rejected, please be sure to follow all the instructions in the article before contacting support.

Compliance:
On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave
Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."
Nov 13, 14:55 MST
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Technical Difficulties
Resolved - This incident has been resolved.
Dec 5, 17:02 MST
Identified - We are currently having technical difficulties with a third party system. We have found the issue and are working to resolve it as soon as possible.
Dec 5, 16:34 MST
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Voicemail Transcription error
Resolved - This issue has been resolved.
Dec 1, 11:40 MST
Monitoring - We are currently monitoring a fix for your Voicemail transcriptions.
Dec 1, 10:20 MST
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