Compliance: On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."
Nov 13, 2024 - 14:55 MST
Resolved -
This incident has been resolved.
Sep 9, 11:35 MDT
Monitoring -
A potential fix has been implemented. Please reboot your phones if you continue to experience issues. This should help with any static or issues with placing calls on hold.
Jul 22, 12:17 MDT
Investigating -
We are currently investigating an issue with the hold lights on Polycom desk phones.
Jul 15, 11:29 MDT