Compliance: On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."
Nov 13, 2024 - 14:55 MST
Resolved -
This incident has been resolved.
May 1, 14:06 MDT
Investigating -
We are receiving some reports that customers are unable to load table view in NWX. The team is currently investigating.
May 1, 11:28 MDT
Resolved -
This incident has been resolved.
Apr 30, 09:53 MDT
Investigating -
We are currently investigating on why some customers payments are not writing back into their practice management software Eaglesoft and Opendental.
Apr 30, 08:31 MDT