Compliance: On your website, the SMS opt-in has new language requirements. You can read about that here: https://www.weavehelp.com/weavehelp/article/register-your-text-messaging-brand-through-weave Example: "By providing my phone number, I consent to receive SMS text messages from [location name] for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out."
Nov 13, 2024 - 14:55 MST
Resolved -
This incident has been resolved.
Nov 18, 08:23 MST
Monitoring -
A fix has been implemented, and we are monitoring the results.
Nov 18, 08:04 MST
Identified -
The issue has been identified. A third-party incident is currently impacting outbound texting, payments, and fax services.
Nov 18, 06:31 MST
Investigating -
We are currently investigating an issue with outbound texting.
Nov 18, 06:23 MST